Mark Shuttleworth, the founder of Ubuntu, writes. “As a team we made a series of errors, and the result was a desktop that was broken for thousands of users, for several hours. It has been a severe lesson in QA.”
I think that Mark Shuttleworth has been a great ambassador for South Africa in the notoriously vicious and fickle IT industry. His work at Canonical on Ubuntu, the HBD Foundation and other initiatives have shown how the balance between commercial interest and social responsibility can be done really well – without the ego. Also good to see how he’s used the Thawte sale proceeds to go on to bigger and better things.